On-Demand Customer-Facing Documentation
You built and tested your product. You think it’s ready to go out the door. You know how to use it, but will your customers?
Some world-changing software was built in mom and dad’s basement or in the garage. But it doesn’t have to look that way.
Professionally created documentation makes your company look bigger and more credible. You outsource other services you don’t need full time, such as legal, graphics, and SEO. Did you know you can also outsource your documentation?
SERVICES / PACKAGES
Quality customer-facing documentation that makes your startup look bigger and more established.
I can create your quick-reference cards, quick-start guides, tutorials, user guides, installation guides, and release notes. I’ve worked on very technical documents, such as SDK and API guides and other programming guides. I can deliver your documentation as PDFs and as responsive HTML5 online help. I am based in Kitchener, Ontario, Canada.
DOC STARTUP PACKAGE $300
Designed for small startups without any customer-facing documentation. It includes:
* One-hour initial consultation
* Evaluation of documentation requirements
* Detailed documentation development plan, presented in person
* Fixed-price quote for implementing documentation plan
DOC UPDATE PACKAGE $350
* One-hour initial consultation
* Evaluation of current documentation
* Evaluation of documentation requirements
* Detailed documentation upgrade plan, presented in person
* Fixed-price quote for implementing documentation plan
CONSULTING SERVICES
On-demand customer-facing documentation at an hourly rate to suit every budget.
ABOUT ME
Hi, I’m Jennifer, an award-winning technical writer. For over 20 years, I’ve been producing software documentation to help my clients sell their software and teach their customers how to use it.
I’ve worked with companies of all sizes, but my passion is working with startups. I enjoy the excitement, energy and creativity.
I focus on creating professional and cost-effective documentation that makes small startups look bigger and more established.
I’d love to talk with you about how I can help your company. Contact me for a free one-hour consultation. Download my resume here (*** upload resume and link).
For my blog, my portfolio, and more information about me, visit https://jenniferpatonsmith.com.
TESTIMONIALS
I had the pleasure of working with Jennifer over multiple years when she provided contract technical writing services to Lionbridge. Jennifer produced high quality work. She was self sufficient in working with our developers to gather information and understand new functionality. She took care of all of the technical aspects of managing and publishing the documentation. She was thorough, professional, and dependable in all aspects of her work. She was also a pleasure to interact with. I would not hesitate at the opportunity to work with Jennifer again.
Seth Gottlieb, former CTO, Global Offerings, at Lionbridge, which acquired Clay Tablet Technologies, a small startup
It has been my great pleasure to work with you… In all respects you have achieved a great result… You are right up there with the best of them!
Doug Fraser, Development Manager at Qualicom Innovations
It was a pleasure both professionally and personally working with Jennifer. She takes personal ownership of all her projects, which shows through her effort and the superior quality of her work. Jennifer is self motivated, detail oriented, efficient, a quick learner and an excellent writer. Jennifer will be an asset to any organization that has the good fortune to hire her.
Jeffrey Karmiol, former Manager of Information Development at Platform Computing (now an IBM company)
Jennifer has excellent writing ability and an advanced understanding of the authoring environment… She is self-motivated, productive, and has consistently demonstrated initiative and sound judgement. She is also pleasant to work with…
Steve Chalastra, Manager of User Experience at Qualicom Innovations
For more testimonials, visit https://jenniferpatonsmith.com/testimonials/.
CONTACT ME
Linkedin: https://www.linkedin.com/in/jenniferpatonsmith
Twitter: https://twitter.com/StartupWriterTO
Email: jennifer@thestartupwriter.com.